Handover Process | Lotus Homes

Handover Process

Our team will be on hand from the very start of your journey with us. They will offer support through every part of your journey.

Step 1: Home Completion – 2 weeks before handover

At this stage, your house is ready to go…..but we want to make sure it is perfect!

We conduct a thorough inspection of your home to make sure it meets our highest standards.

Step 2: Homeowner Walkthrough – 1 week before handover

It is now perfect – but can we do anything better?

Your New Homes Co-Ordinator will take you on a comprehensive walkthrough of your new home. Spot something we’ve missed? Don’t worry – we’ll have it fixed for moving day!

All certifications and 10 Year Structural Warranty documents will be available at this time, offering great peace of mind before completion.

Naomi-From-Lotus-Homes-Present-Keys-To-New-Homes

Step 3: Handover Day

Moving Day!

Your New Homes Co-Ordinator will conduct a home demonstration to ensure you are familiar with all the technologies in the home…and then the keys are yours!

Step 4: Aftersales Service

We are still here to help!

Any issues can be reported through our specialised online system, Clixifix, and rest assured, these will be addressed promptly. We don’t stop there – after you’ve had time to settle in, one of our dedicated team will contact you to ensure everything is still perfect.

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